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Staff & Roles

Roles

Create roles and attach the claims (permissions) that control what staff can do.

In Reach Head Office: Open this page

Roles bundle together the claims (permissions) that determine what a staff member can access in Reach Head Office and at the POS. This screen lists roles and lets you create them and manage their claims.

Before you start

  • Plan which permissions each role needs before creating it.
  • Once roles exist, apply them to individual staff in Assign Roles or when inviting staff in the Staff directory.

How to create a role

  1. Open Staff → Roles, then create a new role ("Create Role"). Use Back to Roles to return.
  2. In Role Details, enter the Role Name.
  3. Save. You're then prompted to add claims to the role — select the permissions this role should have.

![screenshot](/docs/screenshots/staff/roles.png)

Managing claims

  • Add claims to a role to grant permissions.
  • Remove claims from a role to revoke permissions.

Columns

| Column | Description |
|--------|-------------|
| Name | Role name. |
| Date Created | When the role was created. |
| Actions | Manage the role/claims. |

Related

Roles | Reach Help Center